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Elements and Performance Criteria

1. Access and interpret information on freight forwarding documentation and permits
   • Current information on documentation requirements for international freight forwarding and for obtaining international freight forwarding permits, is regularly accessed from appropriate sources and is correctly interpreted
   • Continuous professional development is undertaken to ensure currency of knowledge of the requirements for completing international freight forwarding documentation and obtaining international freight forwarding permits in accordance with industry practice and standard operating procedures
2. Apply knowledge of freight forwarding documentation and permits to freight forwarding function
   • Current information for completing international freight forwarding documentation is consistently applied
   • Current information for obtaining international freight forwarding permits is consistently applied

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Nonessential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant national and international codes of practice, regulations and legislative requirements communicating effectively with others when preparing and processing required documentation, forms and permits, including using unambiguous closed-loop communication and checking to confirm messages and responses are correctly and clearly understood (particularly in situations where communication is with a person for whom English is a second language) completing the preparation and processing of documentation, forms and permits required in international freight forwarding, including computer data entry implementing contingency plans interpreting and applying current knowledge of the required documentation, forms and permits to an international freight forwarding role and functions interpreting and following operational instructions and prioritising work maintaining currency of knowledge about required international freight forwarding documentation, forms and permits through appropriate continuous professional development activities modifying activities depending on operational contingencies, risk situations and environments monitoring work activities in terms of planned schedule operating and adapting to differences in information and communications equipment in accordance with standard operating procedures operating applicable information and communications technology to required protocol reading and interpreting relevant instructions, procedures and information reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures responding appropriately to cultural differences in the workplace selecting and appropriately applying information and communications systems and procedures to complete workplace tasks working collaboratively with others when preparing and processing required documentation, forms and permits working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable regulations and legislation: Australian and international regulations, conventions and codes of practice for the international freight forwarding Australian and international standards and certification requirements relevant Australian and international environmental protection legislation relevant Australian and international transport security and safety legislation relevant regulations for importing and exporting cargo relevant regulations for international trading and financial transactions Australian customs and border protection requirements: Australian customs and border protection procedures Australian customs and border protection tariffs control of import and export consignments general information on the Australian customs administration definitions, purpose and use of Incoterms and Combiterms import licences for certain types of dangerous goods intellectual property, counterfeit, artefacts, boycott issues international conventions GST (applicable rate and taxable value) veterinarian control and live plant control (phytosanitary control) documentation requirements for billing and accounts factors impacting on international freight forwarding documentation, forms and permits: bills of lading, waybills or consignment notes cargo manifests commercial invoices with an Incoterm and extra details to ensure proper passage and clearance consular documents container lists delivery notes fumigation or other treatment certificates for shipments containing wood or other materials of plant origin health and phytosanitary certificates industry recognised inspection certificates and reports insurance certificates, claim forms and policies origin certificates packing declarations for wood and other materials of plant origin packing lists pre-advice and pre-alert documents quality analysis or weight/measurement certificates international sales contracts – principles, conditions and specifications, consequences of poor preparation or mistakes principles and techniques of communications such as checking to confirm messages and responses given or received are unambiguous and are correctly and clearly understood principles of quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry procedures and protocols for preparing and processing international freight forwarding documentation, forms and permits relevant Australian and international conventions, codes of practice and regulatory requirements for completing international freight forwarding documentation, forms and permits in (including those applicable to importing, exporting and transiting goods) responsibilities and liabilities of a freight forwarder in ensuring all required documentation, forms and permits are accurately and correctly prepared sources of information about the documentation, forms and permits required when providing international freight forwarding services standard International Federation of Freight Forwarders Associations (FIATA) forms and documentation including: Forwarders Certificate of Receipt (FCR) Forwarders Certificate of Transport (FCT) Forwarders Forwarding Instructions (FFI) Forwarders Warehouse Receipt (FWR) House Air Waybill (HAWB) House Bill of Lading (HBL) Master Air Waybill (MAWB) Multimodal Transport Bill of Lading (MTB/L) Negotiable Multimodal Transport Bill of Lading (FB/L) Non-negotiable Multimodal Transport Waybill (FWB) Shippers Declaration for the Transport of Dangerous Goods (SDT) Shippers Intermodal Weight Certification (SIWC) Original Bill of Lading (OB/L) veterinary certificates for materials of biological origin, which are for human consumption systems and processes for completing documentation and forms online typical problems that can occur and related appropriate action that can be taken to prevent or resolve these problems.

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